Aderant experienced a minor incident on November 3, 2025 affecting iTimekeep US, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 03, 2025, 04:05 PM UTC
We are currently monitoring an intermittent performance issue with iTimekeep performance. Our technical team is investigating the issue and working to restore normal service levels. We will provide updates as soon as more information becomes available. We apologize for any inconvenience. For the latest status updates, please visit: https://status.aderant.com/
- monitoring Nov 03, 2025, 04:19 PM UTC
iTimekeep performance has returned to expected levels. The underlying cause was investigated, and corrective measures were implemented. We believe the issue has been resolved based on the latest monitoring results and user reports. With this, we continue to monitor the situation closely to ensure stability and confirm that the resolution remains effective. We apologize for any inconvenience that you may have experienced.
- resolved Nov 03, 2025, 04:24 PM UTC
A single instance of iTimekeep saw a small period of elevated latency that presented as intermittent errors for a small subset of users. This latency has subsided and we are seeing normal performance across all instances.