Aderant incident

Intermittent iTimekeep Performance Issues

Minor Resolved View vendor source →

Aderant experienced a minor incident on December 1, 2025 affecting iTimekeep US, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 03:39 PM UTC
Resolved
Dec 01, 2025, 06:42 PM UTC
Duration
3h 3m
Detected by Pingoru
Dec 01, 2025, 03:39 PM UTC

Affected components

iTimekeep US

Update timeline

  1. investigating Dec 01, 2025, 03:39 PM UTC

    We are currently investigating intermittent iTimekeep performance issues.

  2. monitoring Dec 01, 2025, 04:54 PM UTC

    System logs, telemetry, and live checks show the environment running as expected and performing within normal thresholds. We continue to monitor the while our teams investigate root cause.

  3. resolved Dec 01, 2025, 06:42 PM UTC

    Normal performance has been restored.