Aderant experienced a major incident on December 19, 2025 affecting Conflicts US and Conflicts APA and 1 more component, lasting 4h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 19, 2025, 06:12 PM UTC
We are currently experiencing a partial outage affecting Aderant Conflicts. Conflicts searches are operating normally. However, users may encounter an access error when assigning searches. This behavior can also impact the File Opening workflow when it relies on search assignment. The issue is limited to assignment-related actions and does not affect the ability to run or view searches directly within Conflicts. Our teams are actively investigating and working to restore full functionality. Additional updates will be shared as they become available. Thank you for your patience. Aderant
- identified Dec 19, 2025, 06:59 PM UTC
Aderant Cloud Conflicts - Partial Outage Our Development team continues to actively work on the fix for this issue. Conflicts searches remain fully operational, and users can continue to run and view searches normally. The impact is still limited to assignment-related functionality and related File Opening workflows. We will provide another update as soon as we have more information to share. Thank you for your continued patience
- identified Dec 19, 2025, 10:16 PM UTC
Aderant Cloud Conflicts - Partial Outage Our Development team continues to actively work on the fix for this issue. Conflicts searches remain fully operational, and users can continue to run and view searches normally. The impact is still limited to assignment-related functionality and related File Opening workflows. We will provide another update as soon as we have more information to share. Thank you for your continued patience
- monitoring Dec 19, 2025, 10:54 PM UTC
Aderant Cloud Conflicts - Partial Outage - We are writing with an update on the previously reported issue affecting assignment-related actions within the Aderant Conflicts application. A fix has now been pushed to Production. Conflicts searches continued to operate normally for users in the Conflict app as the issue was limited to links in generated emails. We will continue to monitor and provide a final confirmation once we have completed validation. Thank you for your continued patience.
- resolved Dec 19, 2025, 11:36 PM UTC
Aderant Cloud Conflicts - Partial Outage - RESOLVED We have confirmed the previously reported issue affecting assignment-related actions within the Aderant Conflicts application has been resolved. The root cause was identified as a code issue, which has now been fixed by our Development team. Conflicts searches have remained fully operational throughout, and users can continue to run and view searches normally. Assignment-related functionality and related File Opening workflows are now fully restored. Thank you for your patience and understanding while we worked to resolve this matter.