Add Pipe Outage History

Add Pipe is up right now

Add Pipe had 4 outages in the last 2 years totaling 16h 41m of downtime, averaging 0.2 incidents per month.

There were 4 Add Pipe outages since February 25, 2025 totaling 16h 41m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: addpipe.instatus.com

Minor October 27, 2025

Network issues with our cloud provider

Detected by Pingoru
Oct 27, 2025, 10:23 AM UTC
Resolved
Oct 27, 2025, 11:36 AM UTC
Duration
1h 13m
Timeline · 3 updates
  1. identified Oct 27, 2025, 10:23 AM UTC

    Our cloud provider is experiencing network issues, which may hinder the performance of the Pipe platform.

  2. monitoring Oct 27, 2025, 10:25 AM UTC

    We've contacted the cloud provider's support, and are continuing to monitor the situation.

  3. resolved Oct 27, 2025, 11:36 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor October 15, 2025

We are currently experiencing issues with our cloud provider Hetzner.

Detected by Pingoru
Oct 15, 2025, 08:30 AM UTC
Resolved
Oct 15, 2025, 08:46 AM UTC
Duration
16m
Timeline · 3 updates
  1. identified Oct 15, 2025, 08:30 AM UTC

    We are in direct communication with them and monitoring the situation. Please bear with us. As soon as more information is available will update. Recording client will be put into maintenance to avoid issues with a huge backlog of recordings..

  2. monitoring Oct 15, 2025, 08:33 AM UTC

    Monitoring the situation.

  3. resolved Oct 15, 2025, 08:46 AM UTC

    Hetzner announced that the issue has been resolved. All systems should be operational again..

Read the full incident report →

Minor October 14, 2025

There is currently a network disruption at the cloud location of our Hetzner provider

Detected by Pingoru
Oct 14, 2025, 07:52 AM UTC
Resolved
Oct 14, 2025, 11:37 AM UTC
Duration
3h 45m
Timeline · 6 updates
  1. monitoring Oct 14, 2025, 07:52 AM UTC

    We are currently monitoring the incident..

  2. monitoring Oct 14, 2025, 08:52 AM UTC

    Hetzner cloud servers and load balancers are affected. Networks of the affected cloud servers were also unavailable. As a result, we're forced to put our recording client into maintenance to avoid a huge backlog of recordings being created.

  3. monitoring Oct 14, 2025, 09:01 AM UTC

    Systems are accessible again. Still monitoring the situation.

  4. monitoring Oct 14, 2025, 09:20 AM UTC

    Still experiencing degraded performance. Monitoring the situation.

  5. monitoring Oct 14, 2025, 10:01 AM UTC

    Some of the cloud resources of our Hetzner provider are still affected by the outage. Some of our systems may continue to experience degraded performance..

  6. resolved Oct 14, 2025, 11:37 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor February 25, 2025

High Load on the US2 Region

Detected by Pingoru
Feb 25, 2025, 04:54 PM UTC
Resolved
Feb 26, 2025, 04:20 AM UTC
Duration
11h 26m
Timeline · 2 updates
  1. identified Feb 25, 2025, 04:54 PM UTC

    The US2 region is currently undergoing a high load. As a result, the recording processing time will be longer..

  2. resolved Feb 26, 2025, 04:20 AM UTC

    The US2 region usage load is now back to normal.

Read the full incident report →