Add Pipe incident

There is currently a network disruption at the cloud location of our Hetzner provider

Minor Resolved View vendor source →

Add Pipe experienced a minor incident on October 14, 2025, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 07:52 AM UTC
Resolved
Oct 14, 2025, 11:37 AM UTC
Duration
3h 45m
Detected by Pingoru
Oct 14, 2025, 07:52 AM UTC

Update timeline

  1. monitoring Oct 14, 2025, 07:52 AM UTC

    We are currently monitoring the incident..

  2. monitoring Oct 14, 2025, 08:52 AM UTC

    Hetzner cloud servers and load balancers are affected. Networks of the affected cloud servers were also unavailable. As a result, we're forced to put our recording client into maintenance to avoid a huge backlog of recordings being created.

  3. monitoring Oct 14, 2025, 09:01 AM UTC

    Systems are accessible again. Still monitoring the situation.

  4. monitoring Oct 14, 2025, 09:20 AM UTC

    Still experiencing degraded performance. Monitoring the situation.

  5. monitoring Oct 14, 2025, 10:01 AM UTC

    Some of the cloud resources of our Hetzner provider are still affected by the outage. Some of our systems may continue to experience degraded performance..

  6. resolved Oct 14, 2025, 11:37 AM UTC

    This incident has been resolved..