Adapty incident

Delayed Webhook Delivery

Major Resolved View vendor source →

Adapty experienced a major incident on February 4, 2026 affecting API, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 12:14 PM UTC
Resolved
Feb 04, 2026, 02:13 PM UTC
Duration
1h 58m
Detected by Pingoru
Feb 04, 2026, 12:14 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 04, 2026, 12:14 PM UTC

    We are currently experiencing an issue with webhook delivery. Some webhook events are being delayed or not delivered as expected. As a result, customers may observe a reduced number of webhook events, including subscription and access level updates. This may impact subscription approvals and credit processing. Our engineering team is actively investigating the root cause and working to restore normal delivery.

  2. monitoring Feb 04, 2026, 12:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2026, 02:13 PM UTC

    This incident has been resolved.