Adapty incident

WEB dashboard performance issues

Critical Resolved View vendor source →
Started
Feb 11, 2026, 04:29 PM UTC
Resolved
Feb 11, 2026, 07:57 PM UTC
Duration
3h 27m
Detected by Pingoru
Feb 11, 2026, 04:29 PM UTC

Affected components

APIDashboard

Update timeline

  1. identified Feb 11, 2026, 04:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 11, 2026, 05:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 11, 2026, 05:45 PM UTC

    SDK API affected and failing to handle majority of the requests

  4. identified Feb 11, 2026, 05:46 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Feb 11, 2026, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Feb 11, 2026, 05:58 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Feb 11, 2026, 07:10 PM UTC

    Both SDK and Dashboard API are back to normal. We're waiting for the event queue to empty.

  8. resolved Feb 11, 2026, 07:57 PM UTC

    This incident has been resolved.

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