Adapty incident

Increased response time on mobile SDK API

Minor Resolved View vendor source →

Adapty experienced a minor incident on March 9, 2026 affecting API, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 06:29 PM UTC
Resolved
Mar 09, 2026, 08:53 PM UTC
Duration
2h 24m
Detected by Pingoru
Mar 09, 2026, 06:29 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 09, 2026, 06:29 PM UTC

    We're experiencing an increased response time for the SDK API requests and are currently looking into the issue

  2. monitoring Mar 09, 2026, 07:04 PM UTC

    We've identified the cause of degradation and implemented the fix. Our team is monitoring the API status

  3. monitoring Mar 09, 2026, 07:23 PM UTC

    Unfortunately, the changes we implemented only temporarily improved the situation, and the degradation has returned to its previous level. We are still actively investigating the root cause. Some requests may take longer than usual to process, but all of them will be completed once the system is fully restored.

  4. monitoring Mar 09, 2026, 07:32 PM UTC

    API response times have returned to normal, and our team is continuing to closely monitor the system to ensure everything remains stable

  5. monitoring Mar 09, 2026, 07:44 PM UTC

    API response times have returned to normal, and our team is continuing to closely monitor the system to ensure everything remains stable

  6. resolved Mar 09, 2026, 08:53 PM UTC

    This incident has been resolved