Increased response time on mobile SDK API

Update timeline

1. investigating Mar 09, 2026, 06:29 PM UTC

   We're experiencing an increased response time for the SDK API requests and are currently looking into the issue

2. monitoring Mar 09, 2026, 07:04 PM UTC

   We've identified the cause of degradation and implemented the fix. Our team is monitoring the API status

3. monitoring Mar 09, 2026, 07:23 PM UTC

   Unfortunately, the changes we implemented only temporarily improved the situation, and the degradation has returned to its previous level. We are still actively investigating the root cause. Some requests may take longer than usual to process, but all of them will be completed once the system is fully restored.

4. monitoring Mar 09, 2026, 07:32 PM UTC

   API response times have returned to normal, and our team is continuing to closely monitor the system to ensure everything remains stable

5. monitoring Mar 09, 2026, 07:44 PM UTC

   API response times have returned to normal, and our team is continuing to closely monitor the system to ensure everything remains stable

6. resolved Mar 09, 2026, 08:53 PM UTC

   This incident has been resolved