Adaptavist Cloud Apps incident

Delays in issue syncing meaning some filter results may be out of date

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on July 16, 2025 affecting Enhanced Search for Jira Cloud, lasting 9h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 10:18 AM UTC
Resolved
Jul 16, 2025, 07:28 PM UTC
Duration
9h 9m
Detected by Pingoru
Jul 16, 2025, 10:18 AM UTC

Affected components

Enhanced Search for Jira Cloud

Update timeline

  1. identified Jul 16, 2025, 10:18 AM UTC

    We are currently experiencing delays in syncing issue properties meaning some filter results may be out of date since Friday 11th July. We know the issue and are working on clearing the queue.

  2. resolved Jul 16, 2025, 07:28 PM UTC

    The backlog of events has now been processed and filter results should be accurate again. Thank you for your patience.