Adaptavist Cloud Apps incident

Behaviours admin management not working

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on August 1, 2025 affecting Behaviours - ScriptRunner for Jira Cloud, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 11:37 AM UTC
Resolved
Aug 04, 2025, 11:07 AM UTC
Duration
2d 23h
Detected by Pingoru
Aug 01, 2025, 11:37 AM UTC

Affected components

Behaviours - ScriptRunner for Jira Cloud

Update timeline

  1. investigating Aug 01, 2025, 11:37 AM UTC

    Behaviours admin management not working. We are currently investigating the cause of the issue. Behaviours will still continue to execute, this incident only affects the ability to manage behaviours via the admin page.

  2. identified Aug 01, 2025, 01:50 PM UTC

    We identified an issue affecting a platform dependency used by our application, which caused errors in certain API interactions.

  3. monitoring Aug 01, 2025, 01:51 PM UTC

    The issue is no longer occurring, and systems are operating normally. We are continuing to monitor and investigate the root cause.

  4. resolved Aug 04, 2025, 11:07 AM UTC

    This incident has been fully resolved. The root cause was an issue with Atlassian Forge infrastructure that affected some customers' ability to manage behaviours through the admin page. All systems are now operating normally. If you continue to experience any issues with behaviour management, please contact support. Sorry for any inconvenience caused.