Adaptavist Cloud Apps incident
ScriptRunner intermittent event triggered executions
Adaptavist Cloud Apps experienced a minor incident on August 12, 2025 affecting ScriptRunner for Jira Cloud, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2025, 09:27 AM UTC
We have noticed intermittent issues triggering scripts from event webhooks. This is currently impacting some Post functions and Script Listeners. We are currently investigating the the issue.
- identified Aug 12, 2025, 12:56 PM UTC
We have identified an issue in dealing with a high volume of script events. This caused some event executions to be missed as result.
- monitoring Aug 12, 2025, 12:59 PM UTC
We have applied a change that will allow us to deal with the increased load. We are currently monitoring and the event executions should be operating as expected. If you experience any issues please contact the support team.
- resolved Aug 14, 2025, 08:55 AM UTC
This incident has been resolved. Script listeners and post functions should be operating normally.