Actionstep incident

File Notes Error Message

Notice Resolved View vendor source →

Actionstep experienced a notice incident on October 17, 2022, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 08:53 PM UTC
Resolved
Oct 18, 2022, 12:21 AM UTC
Duration
3h 27m
Detected by Pingoru
Oct 17, 2022, 08:53 PM UTC

Update timeline

  1. investigating Oct 17, 2022, 08:53 PM UTC

    We are currently investigating an issue where users click on the File note icon they get the "Well this is awkward.." message.

  2. investigating Oct 17, 2022, 10:30 PM UTC

    The issue has been identified and a fix will be going out shortly.

  3. identified Oct 17, 2022, 11:33 PM UTC

    We are currently releasing a fix for this issue and will update when deployed across all systems.

  4. resolved Oct 18, 2022, 12:21 AM UTC

    This incident has been resolved.