Actionstep incident

Servers Bad Gateway Error

Critical Resolved View vendor source →

Actionstep experienced a critical incident on April 16, 2023 affecting Login / Launchpad and Canada and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2023, 10:45 PM UTC
Resolved
Apr 16, 2023, 11:34 PM UTC
Duration
48m
Detected by Pingoru
Apr 16, 2023, 10:45 PM UTC

Affected components

Login / LaunchpadCanadaUSA (West)USA (East)United Kingdom, Middle East, Africa, and EuropeNew Zealand, Australia, and South Pacific

Update timeline

  1. investigating Apr 16, 2023, 10:45 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 16, 2023, 10:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 16, 2023, 11:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 16, 2023, 11:34 PM UTC

    This incident has been resolved.