Actionstep incident

Temporary server outage - ap-southeast-2

Major Resolved View vendor source →

Actionstep experienced a major incident on September 19, 2023 affecting New Zealand, Australia, and South Pacific, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2023, 09:40 PM UTC
Resolved
Sep 19, 2023, 09:51 PM UTC
Duration
10m
Detected by Pingoru
Sep 19, 2023, 09:40 PM UTC

Affected components

New Zealand, Australia, and South Pacific

Update timeline

  1. investigating Sep 19, 2023, 09:40 PM UTC

    One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will provide an update as soon as possible.

  2. monitoring Sep 19, 2023, 09:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2023, 09:51 PM UTC

    This incident has been resolved.