Abicart Outage History
Abicart is up right nowPingoru has recorded 55 incidents for Abicart: 4 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 41 of 720 (6%) |
| May 2026 | 0 | 32 of 744 (4%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Critical April 29, 2026 Service not responding 3d 1h Abicart Admin, Abicart - Responsive themes, Abicart - API, Abicart - Email system and 1 more
Started Apr 29, 2026, 07:02 AM UTC· resolved May 02, 2026, 08:20 AM UTC
- investigating Apr 29, 2026, 07:02 AM UTC
We are currently experiencing a problem with the services not responding. We are working on this issue and will post an update as soon as possible.
- identified Apr 29, 2026, 07:36 AM UTC
We have identified the issue, related to an electrical fault, and are working on a solution.
- identified Apr 29, 2026, 09:07 AM UTC
We have identified that the disruption is related to an electrical fault in our local infrastructure. The fault is affecting the voltage, causing parts of our equipment to shut down as a protective measure to prevent hardware damage. It also affects our ability to redirect traffic to an alternative hosting environment as intended. Our technicians are working together with electricians to resolve the issue as soon as possible. We will also address the dependency that caused our redundancy to be affected in this situation. We apologize for the disruption and will provide another update as soon as we have more information.
- monitoring Apr 29, 2026, 11:01 AM UTC
A solution is now in place for the issue caused by the electrical fault in our local infrastructure, and affected services are operating normally again. We are continuing to monitor the situation closely and sincerely apologize for the disruption. In parallel, we are putting even greater focus on our ongoing work to remove dependencies between our hosting sites. This work began after the incident in early January, and several important changes have already been made. We will continue this effort to strengthen our redundancy and reduce the risk of similar situations affecting failover in the future.
- resolved May 02, 2026, 08:20 AM UTC
Resolved - We are now closing this incident and returning to normal operations. Since the issue occurred on Wednesday, we have actively monitored our systems and followed up on related effects from the incident. After the restart, some services experienced limited availability due to parts of the server environment not being fully visible, which may have affected some users. These issues have been addressed as they were identified. The incident was caused by an electrical fault in our local infrastructure. We will continue our ongoing work to further separate dependencies between our hosting sites and strengthen our redundancy. We sincerely apologize for the disruption and thank you for your patience.
Minor January 16, 2026 Slow system response time 5h 44m Abicart Admin, Abicart - Responsive themes
Started Jan 16, 2026, 09:05 AM UTC· resolved Jan 16, 2026, 02:50 PM UTC
- investigating Jan 16, 2026, 09:05 AM UTC
We are currently having issues with slow response times in our systems.
- resolved Jan 16, 2026, 02:50 PM UTC
A temporary electical issue led to reduced capacity. It was quickly and all systems are now working normally.
Critical January 11, 2026 Status update 4h 48m Abicart Admin, Abicart - Responsive themes, Abicart - API
Started Jan 11, 2026, 09:19 AM UTC· resolved Jan 11, 2026, 02:07 PM UTC
- identified Jan 11, 2026, 09:19 AM UTC
The service disruption is still ongoing. Our technical team remains on site and is actively troubleshooting the issue. We have identified the cause as a chain of unrelated events, including redundant systems not being activated as expected. We apologize for the continued inconvenience and are working to restore full service as soon as possible.
- resolved Jan 11, 2026, 02:07 PM UTC
This incident has been resolved.
- postmortem Jan 12, 2026, 10:38 AM UTC
We're sorry for the disruption yesterday and this morning — your patience helped us fix it fast. Here's what happened in plain terms: * What went wrong: Snow blocked a vent in our server room, causing a cooling failure and power issues. This led to storage problems and made Abicart and other Textalk-services \(Webarch, and Prenly\) unstable starting around 07:00 on Jan 11. * Our fixes: Team on-site rerouted power and added temporary cooling—most services back by afternoon. A morning traffic spike hit a temporary limit, but we adjusted it by 09:18; everything's running smoothly now. * What's next: We're reviewing routines and setups to prevent repeats. Email confirmations are fixed too. Thanks for bearing with us—we're committed to reliable service. Questions? Contact support.
Critical January 11, 2026 Service disruption 7h Abicart Admin, Abicart - Responsive themes, Abicart - API
Started Jan 11, 2026, 07:05 AM UTC· resolved Jan 11, 2026, 02:06 PM UTC
- investigating Jan 11, 2026, 07:05 AM UTC
We are currently investigating this issue.
- monitoring Jan 11, 2026, 08:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 11, 2026, 02:06 PM UTC
This incident has been resolved.
Major June 9, 2025 Technical issue 19h 59m Abicart Admin
Started Jun 09, 2025, 10:34 AM UTC· resolved Jun 10, 2025, 06:33 AM UTC
- investigating Jun 09, 2025, 10:34 AM UTC
We’re currently experiencing a technical issue and are working to resolve it as quickly as possible. Updates will follow.
- identified Jun 09, 2025, 12:05 PM UTC
Experiencing service disruptions due to a major power outage in Mölndal where our server hall is located. Our website, https://www.abicart.se/, is still down, but all webshops are back online and fully functional. You can access admin via https://admin.abicart.se/se/editor/ We're working to restore everything as quickly as possible!
- monitoring Jun 09, 2025, 01:40 PM UTC
Power has been restored and systems are back online. We are monitoring the situation closely.
- resolved Jun 10, 2025, 06:33 AM UTC
Everything is back as normal running on main power again.
Major April 13, 2025 Service distruptions 55m Abicart - Responsive themes, Abicart - API
Started Apr 13, 2025, 10:11 PM UTC· resolved Apr 13, 2025, 11:06 PM UTC
- investigating Apr 13, 2025, 10:11 PM UTC
We are currently investigating this issue.
- monitoring Apr 13, 2025, 10:23 PM UTC
Problem identified and a solution has been implemented. Monitoring,
- resolved Apr 13, 2025, 11:06 PM UTC
This incident has been resolved.
Notice February 3, 2025 Investigating order confirmations not beeing sent 25m Abicart - Email system
Started Feb 03, 2025, 07:00 PM UTC· resolved Feb 03, 2025, 07:26 PM UTC
- investigating Feb 03, 2025, 07:00 PM UTC
We are currently investigating this issue.
- identified Feb 03, 2025, 07:06 PM UTC
Problem confirmed and identified. We are working on a solution.
- monitoring Feb 03, 2025, 07:12 PM UTC
A solution has been implemented. Order confirmations that were not sent are now queued for delivery. Monitoring to verify that everything works.
- resolved Feb 03, 2025, 07:26 PM UTC
This issue has been resolved. All order confirmation emails that were in the queue have been delivered.
Major January 27, 2025 Pricing issues 2h 41m Abicart Admin, Abicart - Responsive themes
Started Jan 27, 2025, 01:38 PM UTC· resolved Jan 27, 2025, 04:19 PM UTC
- investigating Jan 27, 2025, 01:38 PM UTC
We have recently experienced an issue affecting some of our pricing usage data. The majority of our users remain unaffected and we are actively working to address and resolve the matter. If your shop is affected (prices not visible in shop front) please resave your price list usage: Go to Assortment -> Pricelists -> Usage -> Make sure the correct pricelists is connected to each choice -> Save. (Sortiment -> Prissättning -> Användande -> Se över vilka prislistor som ska användas var (även ev kundgrupper) -> Klicka på spara-knappen). We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding. Please follow this status page for further updates.
- resolved Jan 27, 2025, 04:19 PM UTC
This incident has been resolved.