AARNet Outage History

AARNet is up right now

AARNet had 3 outages in the last 2 years totaling 183h 35m of downtime — averaging 0.1 incidents per month.

There were 3 AARNet outages since October 27, 2025 totaling 183h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.aarnet.edu.au

Minor April 23, 2026

AARNet Mirror in degraded state

Detected by Pingoru
Apr 23, 2026, 12:46 AM UTC
Resolved
Apr 30, 2026, 03:32 PM UTC
Duration
7d 14h
Affected: AARNet Mirror
Timeline · 3 updates
  1. investigating Apr 23, 2026, 12:46 AM UTC

    We are aware of an ongoing issue impacting the AARNet Mirror. AARNet Engineers are actively investigating and working to restore normal service as soon as possible.

  2. investigating Apr 23, 2026, 01:19 AM UTC

    Mirror has been restored online but is in a hazardous state with slightly stale data. Root cause investigation is ongoing.

  3. resolved Apr 30, 2026, 03:32 PM UTC

    All workarounds have been reverted, and Mirror is now working as expected. Fault resolved.

Read the full incident report →

Major March 31, 2026

Jira platform is unavailable

Detected by Pingoru
Mar 31, 2026, 04:33 AM UTC
Resolved
Mar 31, 2026, 05:09 AM UTC
Duration
35m
Affected: AARNet Service Management Portal
Timeline · 3 updates
  1. investigating Mar 31, 2026, 04:33 AM UTC

    We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible

  2. identified Mar 31, 2026, 04:43 AM UTC

    The issue was identified as being related to the Jira database. Services were restarted to restore normal operation.

  3. resolved Mar 31, 2026, 05:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 27, 2025

Jira platform is unavailable and currently under investigation.

Detected by Pingoru
Oct 27, 2025, 06:51 AM UTC
Resolved
Oct 27, 2025, 07:04 AM UTC
Duration
13m
Affected: Customer PortalAARNet Service Management Portal
Timeline · 2 updates
  1. investigating Oct 27, 2025, 06:51 AM UTC

    We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible

  2. resolved Oct 27, 2025, 07:04 AM UTC

    The Jira outage was caused by a software patch failure that has been resolved and no further disruptions are expected.

Read the full incident report →