7pace Timetracker incident
TFS4JIRA for Azure DevOps: Partial downtime
7pace Timetracker experienced a major incident on November 19, 2025, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 19, 2025, 11:32 AM UTC
Dear Customers, TFS4JIRA for Azure DevOps user interface is currently not operational. Our team has identified the issue and is actively working to resolve it as quickly as possible. We will provide updates on the status page as we make progress and notify you once the service is fully operational again. Impact: - User Interface Access is unavailable We apologize for the disruption and appreciate your patience. If you have any questions or need further clarification, please feel free to reach out to our support team—we are here to assist you. Thank you for your continued trust in TFS4JIRA. Best regards, The TFS4JIRA Team
- monitoring Nov 19, 2025, 12:55 PM UTC
Dear customer, We are pleased to inform you that TFS4JIRA is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding. Our team is continuing to monitor the system closely. We will provide further updates as needed. If you have any questions or require assistance, please don’t hesitate to reach out to our support team—we’re here to help. Thank you for your continued trust in TFS4JIRA. Best regards, The TFS4JIRA Team
- resolved Nov 19, 2025, 02:42 PM UTC
Dear Users, We are pleased to inform you that TFS4JIRA for Azure DevOps is now fully operational. Key Information: - The User Interface is now fully accessible, and all functions have returned to normal. If you have any questions or concerns, please feel free to reach out to our support team. We apologize once again for any inconvenience caused during the downtime and appreciate your patience and understanding. Thank you, and have a great day! Best regards, The TFS4JIRA Team