7pace Timetracker incident

EU region experiencing outages

Major Resolved View vendor source →

7pace Timetracker experienced a major incident on January 19, 2022 affecting Timetracker Application and Reporting and APIs, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2022, 08:49 AM UTC
Resolved
Jan 19, 2022, 09:49 AM UTC
Duration
59m
Detected by Pingoru
Jan 19, 2022, 08:49 AM UTC

Affected components

Timetracker ApplicationReporting and APIs

Update timeline

  1. investigating Jan 19, 2022, 08:49 AM UTC

    We see that EU application instance is still crashing. Team is working on the identifying issues.

  2. investigating Jan 19, 2022, 08:58 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 19, 2022, 09:18 AM UTC

    EU application instance performance is poor. Team is working on the identifying issues.

  4. resolved Jan 19, 2022, 09:49 AM UTC

    We've reverted to the last stable version of Timetracker.