7pace Timetracker incident

Application is not responsive

Major Resolved View vendor source →

7pace Timetracker experienced a major incident on January 20, 2023 affecting Timetracker Application and Timetracker Application, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2023, 05:50 PM UTC
Resolved
Jan 20, 2023, 06:29 PM UTC
Duration
39m
Detected by Pingoru
Jan 20, 2023, 05:50 PM UTC

Affected components

Timetracker ApplicationTimetracker Application

Update timeline

  1. investigating Jan 20, 2023, 05:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 20, 2023, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2023, 06:29 PM UTC

    During Azure infrastructure update one of the internal apps was down for 30 minutes, that caused main applications to be unresponsive.