7digital Outage History
7digital is up right nowPingoru has recorded 25 incidents for 7digital: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Critical March 20, 2026 Streaming Outage - us-east-1 region 3h 21m Streaming
Started Mar 20, 2026, 02:37 PM UTC· resolved Mar 20, 2026, 05:59 PM UTC
- identified Mar 20, 2026, 02:37 PM UTC
Dear Clients, We are currently investigating a streaming outage affecting the us-east-1 region. Our engineering team is actively working on a resolution, and we will provide further updates as they become available. Further notices will be sent regarding this incident as they become available. With best regards, 7digital Client SuccessTeam
- monitoring Mar 20, 2026, 02:41 PM UTC
A fix has been implemented for the streaming issues in us-east-1. We are currently monitoring the results and will provide a final update shortly.
- resolved Mar 20, 2026, 05:59 PM UTC
This incident has been resolved.
Notice March 16, 2026 Streaming Degradation 25m Streaming
Started Mar 16, 2026, 10:00 AM UTC· resolved Mar 16, 2026, 10:25 AM UTC
- resolved Mar 16, 2026, 11:01 AM UTC
Dear Clients, Between 10:00 AM and 10:25 AM UTC, we experienced elevated latency/error rates on our streaming APIs. Our engineering team identified the root cause and implemented a fix. Service has returned to normal operations, and all systems are now monitored and stable. With best regards, 7digital Client SuccessTeam
Major April 4, 2025 Platform Incident - Search Outage 1h 4m Catalogue Search, Playlist Tool
Started Apr 04, 2025, 01:56 PM UTC· resolved Apr 04, 2025, 03:00 PM UTC
- identified Apr 04, 2025, 01:56 PM UTC
We're currently experiencing an outage with our Catalogue Search. This impacts users of the search API and the 7digital playlist tool with search currently unavailable within the playlist tool. The 7digital engineering team are working to resolve the issue and we'll provide further updates as soon we have them. Regards, 7digital Client Success Team
- monitoring Apr 04, 2025, 02:33 PM UTC
A fix has been implemented to restore service to search and we're continuing to monitor the issue. Regards, 7digital Client Success Team
- resolved Apr 04, 2025, 03:00 PM UTC
This incident has been resolved.