6sense incident

Segment Performance Issues

Minor Resolved View vendor source →

6sense experienced a minor incident on January 24, 2025 affecting Sales Intelligence, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 11:45 PM UTC
Resolved
Jan 25, 2025, 01:14 AM UTC
Duration
1h 28m
Detected by Pingoru
Jan 24, 2025, 11:45 PM UTC

Affected components

Sales Intelligence

Update timeline

  1. investigating Jan 24, 2025, 11:45 PM UTC

    We are aware of an issue impacting the performance of Segments, leading to delays when trying to display accounts or save new filters. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

  2. monitoring Jan 25, 2025, 12:14 AM UTC

    Our Engineering team believes the performance issue with Segments has been resolved, but we are continuing to monitor it closely

  3. investigating Jan 25, 2025, 12:30 AM UTC

    Our Engineering team has identified a recurring issue affecting the performance of Segments, which is impacting the ability to display or create segments.

  4. resolved Jan 25, 2025, 01:14 AM UTC

    The issue impacting the Segments has been resolved. Thank you for your patience while this was in progress.