6sense incident

Sales Intelligence Dashboards not working for Customers using MS Dynamics

Major Resolved View vendor source →

6sense experienced a major incident on April 15, 2025 affecting Sales Intelligence, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 04:17 PM UTC
Resolved
Apr 15, 2025, 04:41 PM UTC
Duration
24m
Detected by Pingoru
Apr 15, 2025, 04:17 PM UTC

Affected components

Sales Intelligence

Update timeline

  1. investigating Apr 15, 2025, 04:17 PM UTC

    We’re currently investigating an issue affecting the Sales Intelligence Dashboard for customers using Microsoft Dynamics. At this time, dashboards are not returning data. Please note that this issue is limited to customers on Microsoft Dynamics only. Our Engineering team is actively working to identify the root cause and implement a fix as quickly as possible. We appreciate your patience and understanding as we work to resolve this matter.

  2. investigating Apr 15, 2025, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 15, 2025, 04:41 PM UTC

    The issue impacting the Sales Intelligence dashboards for customers using MS Dynamics has been resolved. Thank you for your patience while this was in progress.