6sense incident

6sense Platform Degraded Performance

Minor Resolved View vendor source →

6sense experienced a minor incident on October 20, 2025 affecting Sales Intelligence and Company Identification API and 1 more component, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:12 PM UTC
Resolved
Oct 21, 2025, 12:27 AM UTC
Duration
7h 14m
Detected by Pingoru
Oct 20, 2025, 05:12 PM UTC

Affected components

Sales IntelligenceCompany Identification APISegmentsWorkflows and OrchestrationsCompany Firmographics APIAlertsLead Scoring and Firmographics APIAdvertisingReportsAccount Based Marketing

Update timeline

  1. investigating Oct 20, 2025, 05:12 PM UTC

    We’re currently observing renewed issues with AWS, which may cause intermittent performance degradation for some users. Our teams are actively monitoring the situation and working with AWS to mitigate the impact. We appreciate your patience and understanding as we work to address this issue.

  2. investigating Oct 20, 2025, 06:02 PM UTC

    We’re currently observing renewed issues with AWS, which may cause intermittent performance degradation for some users. Below is the likely impact. - 2 Factor Authentication emails may not be delivered - Workflows may face intermittent failures - ABM / SI alerts may be delayed - Nightly data sync will also be delayed Our teams are actively monitoring the situation and working with AWS to mitigate the impact. We appreciate your patience and understanding as we work to address this issue.

  3. monitoring Oct 20, 2025, 10:20 PM UTC

    The AWS issue that impacted the 6sense platform has been resolved. We are actively monitoring the system to ensure stability and prevent any recurrence. We appreciate your patience and understanding while this was in progress.

  4. resolved Oct 21, 2025, 12:27 AM UTC

    The AWS issue that impacted the 6sense platform has been resolved. Thank you again your patience and understanding while this was in progress.