360Learning experienced a minor incident on December 19, 2023 affecting Web Application, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Dec 19, 2023, 12:34 PM UTC
Courses statistics are unavailable since 19th December at 9:45am CET. Problem is identified and fix is incoming. No estimated time to recovery available yet.
- identified Dec 19, 2023, 01:03 PM UTC
Update: We are currently testing the fix in our testing environment.
- identified Dec 19, 2023, 01:09 PM UTC
Fix tested and validated in our test environment. Launching fix in production. Time to recovery <30min.
- monitoring Dec 19, 2023, 01:16 PM UTC
Fix successfully applied in production. Statistics are back. We will monitor statistics status.
- resolved Dec 19, 2023, 01:41 PM UTC
Incident closed. Statistics are fully functional.