360Learning experienced a minor incident on January 23, 2024 affecting Web Application, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Jan 23, 2024, 04:08 PM UTC
We detected an issue affecting emails. We are currently investigating the issue.
- monitoring Jan 24, 2024, 01:36 PM UTC
We have fixed the problem of DMARC validation affecting mails outgoing from our domain. Mails are now being sent. We will resend all the blocked mails, except those with time-limited links. This should arrive in the next few days.
- resolved Jan 26, 2024, 08:21 AM UTC
Emails have been successfully resent, and the bounced email rate is back to normal.