360Learning experienced a critical incident on May 5, 2024 affecting Web Application and API and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPIAndroid AppiOS App
Update timeline
- investigating May 05, 2024, 09:04 AM UTC
An issue has been detected on our servers. The service is currently down. We're investigating the root cause and working on a solution. We will send an additional update around 11:30 CET.
- resolved May 05, 2024, 09:54 AM UTC
We confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new. Thank you for your patience and continued trust in 360Learning!