360Learning incident

Program session updates are rejected

Minor Resolved View vendor source →

360Learning experienced a minor incident on December 22, 2023 affecting Web Application and API, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2023, 10:15 AM UTC
Resolved
Dec 22, 2023, 10:55 AM UTC
Duration
40m
Detected by Pingoru
Dec 22, 2023, 10:15 AM UTC

Affected components

Web ApplicationAPI

Update timeline

  1. investigating Dec 22, 2023, 10:15 AM UTC

    Service may reject new program sessions or updates. The issue is identified and we are working on a solution. We will send an additional update around 12:00 CET.

  2. monitoring Dec 22, 2023, 10:28 AM UTC

    Problem is solved, we are monitoring the platform.

  3. resolved Dec 22, 2023, 10:55 AM UTC

    We confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience.