360Learning experienced a minor incident on January 22, 2024 affecting Web Application and API and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2024, 02:48 PM UTC
An issue has been detected on our servers. The platform may have latencies. We're investigating the root cause and working on a solution. We will send an additional update around 16h30 CET.
- monitoring Jan 22, 2024, 03:14 PM UTC
The platform is now up and running. We maintain reinforced monitoring to accompany this return to normal.
- resolved Jan 22, 2024, 04:25 PM UTC
We confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new. Thank you for your patience and continued trust in 360Learning!