360Learning experienced a minor incident on May 14, 2024 affecting Web Application, lasting 6h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2024, 08:06 AM UTC
An issue has been detected on our servers. The web application may be inaccessible for some users. We are currently investing the issue. We will send an additional update around 10:20 CET.
- identified May 14, 2024, 08:25 AM UTC
Web application fails to load and return CORS error for some users. We identified the problem come from a missing header.
- identified May 14, 2024, 10:34 AM UTC
We’ve determined the issue is coming from the CDN. We are working on a fix.
- identified May 14, 2024, 01:49 PM UTC
We're deploying a fix. Next update before 17:00 CET.
- monitoring May 14, 2024, 02:11 PM UTC
A fix has been applied successfully. The situation looks to be back to normal. We maintain reinforced monitoring for the next hour.
- resolved May 14, 2024, 02:36 PM UTC
The incident has been resolved. Sorry for the inconvenience