360Learning incident

Platform high latency

Minor Resolved View vendor source →

360Learning experienced a minor incident on July 30, 2024 affecting Web Application and API and 1 more component, lasting 17h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 01:34 PM UTC
Resolved
Jul 31, 2024, 06:52 AM UTC
Duration
17h 17m
Detected by Pingoru
Jul 30, 2024, 01:34 PM UTC

Affected components

Web ApplicationAPIAndroid AppiOS App

Update timeline

  1. identified Jul 30, 2024, 01:34 PM UTC

    The platform might suffer latency issues. Azure is having global network issues. Details here: https://azure.status.microsoft/en-us/status

  2. monitoring Jul 30, 2024, 04:30 PM UTC

    Improvement in service latency after Microsoft intervention. Monitoring the situation.

  3. resolved Jul 31, 2024, 06:52 AM UTC

    Microsoft closed the incident. Service back to normal.