360Learning incident

Login with SSO SAML was blocked

Notice Resolved View vendor source →

360Learning experienced a notice incident on October 2, 2024 affecting Web Application and Android App and 1 more component, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 01:04 PM UTC
Resolved
Oct 02, 2024, 04:04 PM UTC
Duration
3h
Detected by Pingoru
Oct 02, 2024, 01:04 PM UTC

Affected components

Web ApplicationAndroid AppiOS App

Update timeline

  1. monitoring Oct 02, 2024, 01:04 PM UTC

    Login with SSO SAML has been temporarily blocked from 12:00 pm to 2:56 pm. A fix has been deployed, and the situation is back to normal.

  2. resolved Oct 02, 2024, 04:04 PM UTC

    We confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new. Thank you for your patience and continued trust in 360Learning!