360Learning incident

Delay in search

Minor Resolved View vendor source →

360Learning experienced a minor incident on October 8, 2024 affecting Web Application and API and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 07:08 PM UTC
Resolved
Oct 08, 2024, 09:11 PM UTC
Duration
2h 2m
Detected by Pingoru
Oct 08, 2024, 07:08 PM UTC

Affected components

Web ApplicationAPIAndroid AppiOS App

Update timeline

  1. investigating Oct 08, 2024, 07:08 PM UTC

    An issue is currently affecting the search feature. Search are delayed on your 360learning plaftorm. We are investigating and will keep you posted as soon as we have an update to share.

  2. resolved Oct 08, 2024, 09:11 PM UTC

    We confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new. Thank you for your patience and continued trust in 360Learning!