360Learning experienced a minor incident on October 16, 2024 affecting Web Application and API and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2024, 07:31 AM UTC
Your 360Learning platform might currently suffer some slowdowns. We are investigating the root cause and will keep you posted as soon as we have an update to share.
- monitoring Oct 16, 2024, 07:42 AM UTC
A fix has been applied successfully. The platform is now up and running. We maintain reinforced monitoring to accompany this return to normal.
- resolved Oct 16, 2024, 07:58 AM UTC
We confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new. Thank you for your patience and continued trust in 360Learning!