360Learning experienced a minor incident on March 20, 2025 affecting Web Application and Android App and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 20, 2025, 09:37 AM UTC
We are currently experiencing issues impacting the Search functionality. We have identified the root cause of the issue and are taking actions to fix it. We will send an additional update around 12PM.
- monitoring Mar 20, 2025, 11:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2025, 12:58 PM UTC
We confirm that the issue is solved and Search is now operational. We apologize for any inconvenience this may have caused. If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new. Thank you for your patience and continued trust in 360Learning!