360Learning incident

Issue with video playback

Minor Resolved View vendor source →

360Learning experienced a minor incident on April 15, 2025 affecting Web Application, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 04:40 PM UTC
Resolved
Apr 15, 2025, 06:40 PM UTC
Duration
2h
Detected by Pingoru
Apr 15, 2025, 04:40 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 15, 2025, 04:40 PM UTC

    We are currently experiencing some issues with the video playback. We are investigating and will keep you posted as soon as we have an update to share.

  2. monitoring Apr 15, 2025, 05:08 PM UTC

    A fix has been applied successfully. The video playback is now up and running. We maintain reinforced monitoring to accompany this return to normal.

  3. resolved Apr 15, 2025, 06:40 PM UTC

    The issue affecting our systems is now fully resolved; our monitoring has confirmed that everything is now fully operational. Your 360Learning platform remains up and running ✅ We apologize for the inconvenience. Kind regards, The 360Learning team.