360Learning experienced a critical incident on October 22, 2025 affecting Web Application and API and 1 more component, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPIAndroid AppiOS App
Update timeline
- investigating Oct 22, 2025, 08:38 AM UTC
We detected that high latencies render the platform almost unavailable this morning, we investigate the issue
- identified Oct 22, 2025, 09:07 AM UTC
The issue has been identified and is currently being fixed. The platform is back online, but may still be slow to respond while the fix is implemented.
- monitoring Oct 22, 2025, 11:25 AM UTC
The fix has been implemented and the platform is back to normal. We continue to monitor the behavior of the platform.
- resolved Oct 22, 2025, 02:33 PM UTC
This incident has been resolved, we apologize for the inconvenience it may have caused.