20i incident

Shared Database Connectivity

Minor Resolved View vendor source →

20i experienced a minor incident on July 21, 2026, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 08:32 AM UTC
Resolved
Jul 21, 2026, 12:02 PM UTC
Duration
3h 29m
Detected by Pingoru
Jul 21, 2026, 08:32 AM UTC

Update timeline

  1. monitoring Jul 21, 2026, 08:30 AM UTC

    Incident: We're currently aware of intermittent database connectivity. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  2. monitoring Jul 21, 2026, 08:32 AM UTC

    Incident Update: We're receiving further reports of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-63.hosting.stackcp.net sdb-64.hosting.stackcp.net sdb-65.hosting.stackcp.net, sdb-66.hosting.stackcp.net wpdb-31.hosting.stackcp.net wpdb-32.hosting.stackcp.net. Our System Administrators are currently investigating, and updates will be provided as we have more information available

  3. monitoring Jul 21, 2026, 08:32 AM UTC

    Incident Update: We're receiving further reports of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-63.hosting.stackcp.net sdb-64.hosting.stackcp.net sdb-65.hosting.stackcp.net, sdb-66.hosting.stackcp.net wpdb-31.hosting.stackcp.net wpdb-32.hosting.stackcp.net. Our System Administrators are currently investigating, and updates will be provided as we have more information available

  4. monitoring Jul 21, 2026, 08:33 AM UTC

    Incident: We're currently aware of intermittent database connectivity. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  5. monitoring Jul 21, 2026, 09:13 AM UTC

    Incident Update: Shared database connectivity affecting sdb-63.hosting.stackcp.net, sdb-64.hosting.stackcp.net, sdb-65.hosting.stackcp.net, sdb-66.hosting.stackcp.net, wpdb-31.hosting.stackcp.net & wpdb-32.hosting.stackcp.net have now been resolved. Our System Administrators have identified the cause of the database connectivity issue and are now monitoring the situation.

  6. monitoring Jul 21, 2026, 09:16 AM UTC

    Incident Update: Shared database connectivity affecting sdb-63.hosting.stackcp.net, sdb-64.hosting.stackcp.net, sdb-65.hosting.stackcp.net, sdb-66.hosting.stackcp.net, wpdb-31.hosting.stackcp.net & wpdb-32.hosting.stackcp.net have now been resolved. Our System Administrators have identified the cause of the database connectivity drop and are now monitoring the situation.

  7. resolved Jul 21, 2026, 12:02 PM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

  8. resolved Jul 21, 2026, 12:02 PM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.