20i experienced a minor incident on July 20, 2026, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 20, 2026, 11:24 AM UTC
Incident: We are aware of potential performance degradation on a number of websites using our shared hosting platform in London. Our team are investigating, and we will provide another update as soon as possible.
- monitoring Jul 20, 2026, 11:31 AM UTC
Incident Update: Our system administrators have identified an issue affecting NAS storage 26a on our shared hosting platform in London. Investigations are ongoing, and we are working to restore normal performance as quickly as possible.
- monitoring Jul 20, 2026, 11:31 AM UTC
Incident: We are aware of potential performance degradation on a number of websites using our shared hosting platform in London. Our team are investigating, and we will provide another update as soon as possible.
- monitoring Jul 20, 2026, 11:31 AM UTC
Incident Update: Our system administrators have identified an issue affecting NAS storage 26a on our shared hosting platform in London. Investigations are ongoing, and we are working to restore normal performance as quickly as possible.
- resolved Jul 20, 2026, 12:54 PM UTC
Incident Update: The issue has now been resolved, and normal service has been restored. We will continue to monitor closely to ensure services remain stable.
- resolved Jul 20, 2026, 12:54 PM UTC
Incident Update: The issue has now been resolved, and normal service has been restored. We will continue to monitor closely to ensure services remain stable.