20i experienced a minor incident on April 27, 2026, lasting 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 27, 2026, 01:41 PM UTC
Incident: We're aware of intermittent database connectivity on some shared hosting database instances. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- monitoring Apr 27, 2026, 01:43 PM UTC
Incident Update: Our system administrators have identified the issue and are currently working on a fix. This incident affects the following hosts: sdb-55.hosting.stackcp.net, sdb-56.hosting.stackcp.net, sdb-57.hosting.stackcp.net, sdb-58.hosting.stackcp.net, wpdb-27.hosting.stackcp.net, and wpdb-28.hosting.stackcp.net.
- monitoring Apr 27, 2026, 01:43 PM UTC
Incident: We're aware of intermittent database connectivity on some shared hosting database instances. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- monitoring Apr 27, 2026, 01:43 PM UTC
Incident Update: Our system administrators have identified the issue and are currently working on a fix. This incident affects the following hosts: sdb-55.hosting.stackcp.net, sdb-56.hosting.stackcp.net, sdb-57.hosting.stackcp.net, sdb-58.hosting.stackcp.net, wpdb-27.hosting.stackcp.net, and wpdb-28.hosting.stackcp.net.
- resolved Apr 27, 2026, 01:51 PM UTC
Incident Update: The issue has now been resolved by our system administrators, and all affected services are operating normally.
- resolved Apr 27, 2026, 01:51 PM UTC
Incident Update: The issue has now been resolved by our system administrators, and all affected services are operating normally.