20i experienced a minor incident on July 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 08, 2026, 04:58 PM UTC
Incident: SSH is currently unavailable on our hosting platforms across our UK, US, and Singapore locations. Our engineers are working to restore SSH access as quickly as possible. We will provide further updates as more information becomes available.
- monitoring Jul 08, 2026, 04:58 PM UTC
Incident: SSH is currently unavailable on our hosting platforms across our UK, US, and Singapore locations. Our engineers are working to restore SSH access as quickly as possible. We will provide further updates as more information becomes available.
- resolved Jul 10, 2026, 06:59 PM UTC
Incident Update: We're pleased to confirm that SSH connectivity has now been fully restored across our UK, US, and Singapore hosting platforms. Our system administrators have completed the necessary work, and SSH access is once again available.
- resolved Jul 10, 2026, 06:59 PM UTC
Incident Update: We're pleased to confirm that SSH connectivity has now been fully restored across our UK, US, and Singapore hosting platforms. Our system administrators have completed the necessary work, and SSH access is once again available.