20i incident

Database Connectivity

Minor Resolved View vendor source →

20i experienced a minor incident on June 10, 2026, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 11:01 AM UTC
Resolved
Jun 10, 2026, 01:42 PM UTC
Duration
2h 40m
Detected by Pingoru
Jun 10, 2026, 11:01 AM UTC

Update timeline

  1. monitoring Jun 10, 2026, 10:44 AM UTC

    Incident: We're aware of intermittent database connectivity on some shared hosting database instances. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  2. monitoring Jun 10, 2026, 10:49 AM UTC

    Incident: We're aware of intermittent database connectivity on some shared hosting database instances. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  3. monitoring Jun 10, 2026, 10:49 AM UTC

    Incident Update: Our system administrators have identified the issue and are currently working on a fix. This incident affects the following hosts: sdb-75.hosting.stackcp.net, sdb-76.hosting.stackcp.net, sdb-77.hosting.stackcp.net, sdb-78.hosting.stackcp.net, wpdb-37.hosting.stackcp.net, wpdb-38.hosting.stackcp.net

  4. monitoring Jun 10, 2026, 10:49 AM UTC

    Incident Update: Our system administrators have identified the issue and are currently working on a fix. This incident affects the following hosts: sdb-75.hosting.stackcp.net, sdb-76.hosting.stackcp.net, sdb-77.hosting.stackcp.net, sdb-78.hosting.stackcp.net, wpdb-37.hosting.stackcp.net, wpdb-38.hosting.stackcp.net

  5. resolved Jun 10, 2026, 11:16 AM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity.

  6. resolved Jun 10, 2026, 11:16 AM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity.

  7. monitoring Jun 10, 2026, 01:04 PM UTC

    Incident: We're aware of intermittent database connectivity on shareddb-b.hosting.stackcp.net. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  8. monitoring Jun 10, 2026, 01:04 PM UTC

    Incident: We're aware of intermittent database connectivity on shareddb-b.hosting.stackcp.net. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  9. monitoring Jun 10, 2026, 01:42 PM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

  10. monitoring Jun 10, 2026, 01:42 PM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.