20i incident

Email - Autoresponder bounce backs

Minor Resolved View vendor source →

20i experienced a minor incident on May 6, 2026, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 01:15 PM UTC
Resolved
May 06, 2026, 03:48 PM UTC
Duration
2h 33m
Detected by Pingoru
May 06, 2026, 01:15 PM UTC

Update timeline

  1. monitoring May 06, 2026, 08:57 AM UTC

    Incident: We are seeing reports of email bouncebacks when emailing addresses on our platform which have an autoresponder enabled on them. We are investigating the issue further and will provide further updates once available.