20i experienced a minor incident on May 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 04, 2026, 11:14 AM UTC
Incident: We're aware of intermittent database connectivity on some shared hosting database instances. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- resolved May 04, 2026, 11:14 AM UTC
Incident Update: The issue has now been resolved by our system administrators, and all affected services are operating normally.
- monitoring May 04, 2026, 11:14 AM UTC
Incident: We're aware of intermittent database connectivity on some shared hosting database instances. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- resolved May 04, 2026, 11:14 AM UTC
Incident Update: The issue has now been resolved by our system administrators, and all affected services are operating normally.