20i experienced a minor incident on September 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 16, 2026, 01:01 AM UTC
Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-83, shareddb47, and shareddb48. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- monitoring Sep 16, 2026, 01:01 AM UTC
Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-83, shareddb47, and shareddb48. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- resolved Sep 16, 2026, 01:25 AM UTC
Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.
- resolved Sep 16, 2026, 01:25 AM UTC
Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.