1Password incident

Email invites to some users are not being received for some customers

Minor Resolved View vendor source →

1Password experienced a minor incident on September 18, 2025 affecting Admin console and Admin console and 1 more component, lasting 21h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 08:19 PM UTC
Resolved
Sep 19, 2025, 06:17 PM UTC
Duration
21h 58m
Detected by Pingoru
Sep 18, 2025, 08:19 PM UTC

Affected components

Admin consoleAdmin consoleAdmin consoleAdmin console

Update timeline

  1. investigating Sep 18, 2025, 08:19 PM UTC

    We are having some issues sending email invites to users for some customers. We are investigating the issue and will update this space when we have more information.

  2. monitoring Sep 18, 2025, 09:59 PM UTC

    We have made some changes to mitigate the issue and are seeing positive results. We will continue to monitor through tomorrow to confirm the issue is resolved.

  3. resolved Sep 19, 2025, 06:17 PM UTC

    We have confirmed resolution of this issue and this incident is now resolved.