10to8 experienced a minor incident on February 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 16, 2025, 10:37 AM UTC
Feb 16 , 10:37 GMT Resolved - This incident has been resolved. Feb 16 , 09:57 GMT Monitoring - We are running our database optimization task. We are monitoring the performance of the system(s) Feb 16 , 07:51 GMT Identified - At present, we are experiencing degraded performance following our scheduled database upgrade. We are monitoring our systems and anticipate that performance will recover once ongoing database optimization tasks have been completed. Feb 16 , 07:50 GMT Monitoring - A fix has been implemented and we are monitoring the results. Feb 16 , 07:50 GMT Identified - At present, we are experiencing degraded performance following our scheduled database upgrade. We are monitoring our systems and anticipate that performance will recover once ongoing database optimization tasks have been completed.