100ms incident

Users were unable to join the room in US and EU region

Critical Resolved View vendor source →

100ms experienced a critical incident on October 11, 2025, lasting 15h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2025, 05:15 AM UTC
Resolved
Oct 11, 2025, 08:40 PM UTC
Duration
15h 25m
Detected by Pingoru
Oct 11, 2025, 05:15 AM UTC

Update timeline

  1. resolved Oct 11, 2025, 08:40 PM UTC

    A significant spike in the peer join failure metric occurred between 17:05 UTC and 18:15 UTC in US and EU region. The system stabilized and returned to normal operation at 18:15 UTC.