100ms incident

India region is facing issue for conferencing, streaming and recording

Critical Resolved View vendor source →

100ms experienced a critical incident on August 13, 2026 affecting API and Recordings and 1 more component, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 09:41 AM UTC
Resolved
Aug 13, 2026, 01:09 PM UTC
Duration
3h 28m
Detected by Pingoru
Aug 13, 2026, 09:41 AM UTC

Affected components

APIRecordingsRooms (Conferencing system)DashboardDashboard Sample Apps

Update timeline

  1. investigating Aug 13, 2026, 10:06 AM UTC

    There was a 10 minute downtime from 9:41 PM UTC to 9:51 PM UTC. We are investigating the root cause.

  2. investigating Aug 13, 2026, 10:15 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 13, 2026, 10:27 AM UTC

    Services are back to normal. We are monitoring the metrics

  4. resolved Aug 13, 2026, 01:09 PM UTC

    This incident has been resolved.