100ms incident

Recordings are not starting

Critical Resolved View vendor source →

100ms experienced a critical incident on January 8, 2026 affecting Recordings, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 07:00 AM UTC
Resolved
Jan 08, 2026, 09:04 AM UTC
Duration
2h 3m
Detected by Pingoru
Jan 08, 2026, 07:00 AM UTC

Affected components

Recordings

Update timeline

  1. identified Jan 08, 2026, 08:07 AM UTC

    The issue has been identified and fix is getting implemented

  2. monitoring Jan 08, 2026, 08:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 08, 2026, 09:04 AM UTC

    This incident has been resolved.