ZyBooks incident
3rd party tool (Firebase) affecting Advanced Labs
ZyBooks experienced a major incident on June 12, 2025 affecting Advanced zyLabs System, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Advanced zyLabs System
Update timeline
- investigating Jun 12, 2025, 06:55 PM UTC
One of the 3rd party tools that our Advanced Labs platform relies on, Firebase, is currently experiencing an outage. You can check their status page here, https://status.firebase.google.com/. While this issue persists, Advanced zyLabs may fail to load intermittently.
- investigating Jun 12, 2025, 07:22 PM UTC
We are continuing to monitor this issue and will provide updates as they become available. This is a widespread issue with the Google Cloud platform, causing downtime for many applications across the web. https://status.cloud.google.com/
- resolved Jun 12, 2025, 08:43 PM UTC
This incident has been resolved.